Accessibility statement for

This accessibility statement applies to

This website is run by Harrogate Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • This website fails to validate using W3C Markup Validation Service.
  • HTML tags have been opened but not closed or closed and not opened.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We'll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact: or complete our online form to report the issues.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you're not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website's accessibility

We are committed to making the website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.

HTML does not validate. This doesn’t meet WCAG 2.1 success criterion 4.1.1 - Parsing

HTML is used to format some content rather than CSS. This doesn’t meet WCAG 2.1 success criterion 1.3.1 - Information and Relationships, 1.4.4 - Resize Text

HTML tags have been opened without being closed. For example, not closing an opened tag 'div'. This doesn’t meet WCAG 2.1 success criterion 4.1.1 - Parsing

HTML tags have repeated attributes. For example, the tag 'input' has a repeated attribute 'name'. This doesn’t meet WCAG 2.1 success criterion 4.1.1 - Parsing

Content that's not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 17 November 2021. It was last reviewed on 17 November 2021.

This website was last tested on 17 November 2021. The test was carried out by Sitemorse.

Statement from supplier on accessibility

Midland HR confirm that their web recruitment module meets WCAG 2.1 AA accessibility standard